resolving differences in the workplace

FORMAL MEDIATION AND CONSULTING SERVICES

Offering informal mediation and consulting services to assist in understanding, addressing, and resolving workplace problems.

Mediation is an informal but structured process where people work together with the help of a mediator to prevent or resolve a misunderstanding or conflict. Human Resources provides mediation to help faculty and staff solve work-related problems.

Consultation is a confidential conversation, either by phone or in person, between a staff or faculty member and a mediator/consultant about how to handle a work-related concern.

For questions regarding Mediation and the processes, please contact an EEO and AA Representative or send an email to askeeo@uncg.edu