Headspace Care
Ginger is now Headspace Care!
What is Headspace Care?
Headspace Care provides mental healthcare through the Headspace Care app to you and your dependents age 18 and older. Headspace Care offers on-demand, confidential mental healthcare through coaching via text-based chats, self-care activities, and video-based therapy and psychiatry—all from the privacy of your smartphone.
How does it work?
UNCG is committed to providing you and your loved ones with access to best-in-class mental healthcare. With Headspace Care, there’s less friction in accessing help; it’s easy to use and available 24/7. Headspace Care’s virtual healthcare system delivers the right level of support, at the right time, through the convenience of the app.
How do I sign up for Headspace Care?
- Download the Headspace Care Emotional Support app.
- In the app, tap “Create Account,” then “My Organization.”
- Tap “Adult Dependent” and enter the primary member’s information.
- Follow the instructions. You’re all set!
Dependents age 18+ get access to Headspace Carefrom their own, separate accounts.
- Download the Headspace CareEmotional Support app.
- In the app, tap “Create Account,” then “Sign up as a dependent.”
- Tap “Adult Dependent” and enter the primary member’s information.
- Follow the rest of the instructions to complete sign-up.
Who can I reach out to if I have questions?
The Headspace Care Member Support team is available to answer any questions you may have. Members can reach out to Member Support through the app or email caresupport@headspace.com. Member Support operation hours are Monday through Friday from 5:00 AM to 11:00 PM, Saturday and Sunday from 6:00 AM to 7:00 PM (Pacific Standard Time).
If you are experiencing an emergency mental health crisis, please contact 988 or 911.