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Employee Assistance Program

Life’s pressures and challenges can be difficult to handle alone. The University of North Carolina (the University) partners with ComPsych to provide Employee Assistance Program (EAP) benefits to employees in the University system.

ComPsych has a proven track record of delivering high-quality, innovative services supported by best-in-class customer service. By working with ComPsych, the University is able to provide these counseling and resources to help you and your family when you need it the most.

How Does It Work?

ComPsych’s GuidanceResources is a University-sponsored program that provides confidential services at no cost to you and your dependents. You will have access to the following resources:

Confidential Counseling

You and your family can receive confidential consultations with highly trained master’s and doctoral level clinicians 24 hours a day, seven days a week. The EAP offers up to 3 in-person counseling sessions per issue at no cost to you. If additional resources are needed to address the issue, the additional care may be covered under your medical plan. Concerns include: stress, anxiety and depression; job pressures; relationship/marital conflicts; grief and loss; problems with children; substance abuse.

Financial Information and Resources

Do you have questions about retirement, saving for college or how to get out of credit card debt? You and your family can speak with Certified Public Accountants and Certified Financial Planners for answers to your financial questions.

Legal Support and Resources

Speak directly with an attorney if you need information about legal matters such as divorce and family law, debt and bankruptcy, landlord/tenant issues, civil and criminal actions, contracts and real estate transactions.

Work-Life Solutions

Let work-life specialists do the research for you. ComPsych offers a comprehensive resource and referral network specializing in child and elder care, moving and relocation, college planning, making major purchases, home repair, and pet care.

GuidanceResources Online

You are just a click away from information on the issues that matter to you the most – relationships, work, children, wellness, legal, financial, free time and more.

Whom Do I Call?

You can reach GuidanceResources by:

1. Calling 1-800-630-4847, (TDD: 1-800-697-0353)

2. Logging on to Click on the Register tab and enter UNCG as the Organization Web ID. Then fill in the registration form to complete your registration.

Additional Resources