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Open Enrollment

Open Enrollment will be held October 11 – October 29, 2021. You will enroll for both your State Health Plan and your NCFlex benefits. Your new elections will go into effect January 1, 2022. You MUST TAKE ACTION during Open Enrollment to avoid an increase in the your monthly premium contribution.

Important News for 2022

NC State Health Plan:

  • No premium increases!
  • Members who select a Clear Pricing Project Provider as their Primary Care Provider will enjoy a $0 copay.
  • Reduced copays for members who visit a Clear Pricing Project Specialist.
  • Preferred and non-preferred insulin will have a $0 copay for a 30-day supply.
  • Preventive Services remain free – no copay or deductible – on the 80/20 and 70/30 plans.
  • The formulary, or drug list of covered medications, changes quarterly, so changes in drug coverage in both plans are possible.

NCFlex Changes and Reminders:

  • Dental rates for the Low and Classic options will return to 2020 rates; rates for the High option will increase. Be sure to review the Dental options in the NCFlex 2022 Benefits Guide to choose coverage that best fits your family.
  • The annual maximum contribution for the Health Care Flexible Spending Account (FSA) is $2,750.
  • To learn more about your options, visit for information about your health benefits and for information about your NCFlex benefits.

How to make your changes

Single Sign-On

Single Sign-On can be used to access eBenefits. You can log in using your UNCG username and password.

For Single Sign-On click HERE.

Benefitfocus Mobile App

You can also access your benefits using the Benefitfocus mobile app. To install the app:

  • Go to Google Play or the App Store and search for Benefitfocus
  • Install the app
  • Enter UNCG for the Company ID. (This only needs to be done on your initial login.)
  • Log in using your UNCG username and password.


The phone number for Eligibility & Enrollment Support for State Health Plan assistance is 855-859-0966 (Monday – Friday, 8:00 a.m. – 10:00p.m., Saturday, Noon – 5:00 p.m.). If you call this number, you can make all changes and premium credit changes that can be made online.

More Information

This year we are offering Virtual Assistance Meetings. Registration links will be available shortly.

Overview Video of 2022 Open Enrollment.

NCFlex Open Enrollment Guides will be sent through interoffice mail prior to the start of Open Enrollment. Click HERE to access an electronic version of the guide.